Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of friskybaby.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***e –
Super cute and comfy, good quality, would definitely recommend!
W***a –
Size on label care 90
S***d –
love it
Customer –
Super cute and just like description! Sizing seems accurate can’t wait to put my baby in this
K***a –
thin
I***a –
In life it looks not as interesting as in the photo. The material is soft and the shape does not hold, but the quality is very good. Thin, will go for walks in warm weather in the spring. Lightning is good and at the throat it is hidden.
Customer –
I do not believe how fast shipping is very good
H***m –
Nice product
A***r –
Thin fabric, quality is good, it came quickly
Customer –
Polecam
Customer –
Jestem zadowolona, szybka dostawa.
S***y –
The costume was delivered in 23 days. Very good and cute)) took on the growth. Thank you store)
R***z –
Excellent service, fast and very nice
K*** –
Very likable Joker. Is cieniutki, delicate, zip. Has a little strands protruding, and material inside hood and in ear looks cheap… A little as if wszyto there pantyhose, but for session wielkanocną can give up just in time.
K***u –
Amazing! Such a fast delivery. Very happy thank you
Customer –
bardzo fajny pajac, cieniutki.
A***a –
Threads stick out, the fabric is not bad to the touch, but artificial. And delivery sooo long.
Customer –
Super cute
I*** –
Brilliant❤️
Customer –
Very thin
S***h –
exactly like the picture. thank you
V***a –
Thin suit. It looks nice. For 3 months back to back
O***k –
A good outfit, sewn well, the seams are even. The material is light, in warm weather. The color is beautiful, as in the photo, the size is too big, but also took on the growth. Thank you. It came quickly.
N***n –
מומלץ, ממש יפה!
Customer –
Same as seen
R***s –
bit big for a newborn, bit otherwise okay
K***a –
I received it in no time, thank you.
L***a –
O macacão é bonito e parece de qualidade!! Só os braços e as pernas parecem + curtos que o normal. Chegou bem rápido.
C***m –
Very very thin fabrics… Made smaller at least one size
E***a –
It’s very good for the price, good fabric
A***k –
The suit is cieki, but is super, regarding the size is unfortunately is tight zanizony, wzięłam for 9M, not know whether as son will have 6m in his will enter, but recommend
M***s –
perfect fast schipment
P***z –
Product compatible with description
G***e –
hermoso
Y***r –
Excellent very fast delivery and everything in perfect condition
N***Z –
6m is 55 cm!!!!
M***s –
Quality satisfactory, material pretty thin more for spring or Jesien 🙂
V***o –
Very quickly sent, thank you. There are no shortcomings, the seams are normal. Thank you store.
Customer –
ok
G***z –
le queda genial a mí reborn
A***n –
beautiful one, nice fabric, great color, lovely outfit!!
Customer –
Overalls of very good quality. Only you need to take two sizes more than necessary. I took on the size more and then a little short.
Customer –
Oooochen wide gate, and the overalls themselves, because of which it is simply not convenient to wear it (besides the fabric is very thin. In brown color, the fabric on the hood and on the ears is yellowish!!!-beige, looks worn (
F***a –
Excellent product, I agree
J***a –
Super. Jestem bardzo zadowolona. Przyszedł dużo przed czasem. Materiał cienki, ale bardzo delikatny i milusi w dotyku. Rozmiarowka się zgadza.
M***a –
Cute slim jumpsuit
E***a –
It is good as the description.
M***a –
The color is equal to the picture! Soft and light fabric, it is still warm and warm. Buy size 80, my baby is 4 months old, it looks huge haha at 6 it will fit perfect. Recommended!! (I arrive in less than 2 weeks to Chile)
P***a –
Super material, Synek has 13 months wzięłam for 18 + and is did. Recommend take larger
A***v –
Thin, for summer
M***a –
Niedokładnie zszyta nogawka, besides OK
A***a –
Nice jumpsuit! We will order necessarily even more size
Customer –
The product is not well sewn. the threads stick out. its money is not worth it! I do not recommend buying
I***o –
Miloten)
R***s –
Canvas cozy very והאוברול really beautiful, satisfied very
A***a –
The order arrived quickly and brought the courier home. Everything is sewn neatly. There is a label but I’ll steam it. I took the smallest size on the statement and for a photo shoot!
E***r –
muy bonito
E***r –
Product compatible with description
K***a –
Quality is good, threads do not stick out, came quickly!
A***k –
I like the romper. It is made of thiner material than I suppose (it is more like a cloth for spring/summer than autumn. I have ordered the size for 18m – but In my view it is smaller (than european size).
C***r –
Very nice, as it is on the picture:)
D***k –
Супер костюм. Советую, качество достойное
Customer –
Reçu rapidement
D***a –
Super 🙂 but long shipment
C***a –
Trés bien ,trés joli
I***a –
Good
Customer –
it’s very cute & feels like cotton.
C***s –
I ‘d say more that it’s for spring, it’s slim, smaller size, I bought 18 months for a 6 month baby (80 cm and 10 kilos) and it already fits you, good finish and nice color, the purchase arrived very fast in Chile
Y***r –
Excellent product and good fabric
J***a –
It looks pretty much like the photos just that it’s a little smaller than you mention in size 18m(90)
A***k –
Nice quality product, son looks cudnie
F***e –
Brilliant value for money and good quality would recommend store and product
K***a –
Piękny kombinezon
C***k –
The fabric is a little thin, but it is of good quality. Good seams and finishes. I didn’t talk to the store. The shipment was fast badting. All in all good. I recommend!